Discharge Coordination Without the Bottlenecks

Health Concierge supports hospital teams in navigating every patient discharge — standard, complex, or delayed — with speed, consistency, and care.

Book a Demo

How It Works

Designed for Everyday Hospital Discharges. Built to Handle the Toughest Ones.

Hospitals rely on Health Concierge to manage patient transitions — from discharge planning through follow-up care. We don’t replace your team. We work with them.

Facility Placement

We locate and contact post-acute care options — SNFs, rehab centers, behavioral health, LTACs — based on clinical need, payer status, and availability.

Comprehensive, rapid outreach
Live tracking of capacity
Automated contact + documentation

Discharge Coordination

We organize the steps required to discharge patients: equipment, prescriptions, transportation, housing referrals, and more.

Find top providers for follow-up care
DME orders and Rx fulfillment
SDOH resources
Transportation booking

Built for Hospital Workflows. Ready From Day One.

You send us a patient profile and discharge goals. We take it from there — but keep you in the loop at every step.

We resolve cases quickly — including the ones that usually stall out.

Benefits Grow with Health Concierge’s Network

Hospital Joins Our Network

We adopt your best practices and fit into your existing workflow

Seamless for Partners

Standardization removes friction for insurers and post-acute facilities

Discharges Accelerate

Your metrics improve dramatically

Improved Patient Experience

Better choices improve patient scores and reduce readmissions

Proprietary Human-AI Workflow

AI-Powered Search

Scans hundreds of facilities in seconds, identifying potential matches based on patient needs

Human Supervised

Expert humans verify results and fill in gaps to ensure accuracy and top quality results

Voice Technology

Automates follow-up calls, navigates phone trees, and confirms availability without human interventionExpert humans verify results and fill in gaps to ensure accuracy and top quality results

Real-Time Updates

Care teams receive instant notifications about matches, with one-click approval process

Improve Patient Satisfaction

Slide 1

“I cannot begin to tell you how much we appreciate the extensive work you did on finding us a doctor with our specialized requirements. You went above and beyond our expectations, and persevered when necessary to find additional options. I wholeheartedly endorse the services you provide!”

– Marty (Feb 16, Seattle, WA)

Slide 1

“Thank you so much! […] I am so impressed with your thoroughness and the amount of work that went into this report.”

– Sarah M. (Jan 14, Houston, TX)

Measurable Outcomes for Every Stakeholder

For Hospitals

Reduce long-stay cases
Free up critical bed capacity
Scale efficiency without additional headcount
Improve staff satisfaction and retention

For Care Teams

Automate repetitive administrative tasks
Focus on patient care, not paperwork
Reduce burnout from impossible workloads
Access real-time facility availability data

For Patients

Faster transitions to appropriate care settings
Better health outcomes through timely care
Personalized navigation assistance
Empathetic, intelligent support

Let’s Solve This Together

Whether you’re a hospital executive, care team leader, or patient advocate, Health Concierge is ready to transform your transition management process. Book a personalized demo today to see how we can help your specific facility.